FAQ
Frequently asked questions about VenA
Answers about alerts, the Altos trial, availability and data.
What is VenA?
VenA is an Android app for neighbourhood alerts and local help contacts in Paraguay.
Does VenA replace police, firefighters or ambulance services?
Neighbourly help complements official services. In immediate danger, contact the appropriate official service directly.
How does an alert work?
Choose the situation, review the details and confirm. VenA attempts to alert people in the area. See how it works
Do I have to help if I get an alert?
Help is voluntary. Only help when you can do so safely.
Can I download VenA?
See the official installation status. Trial access requires an authorised account. Check availability
Can I join the Altos trial?
Check the published conditions before applying. Applications are reviewed and do not automatically grant Google Play access. About the trial
When will VenA be available in my town?
Check the status for your town and any published dates. Check my town
Do I need a Gmail address for the trial?
You can use a Google Account with another email address. The account you use for Google Play must be authorised for the trial.
Does VenA use my location?
Location has several purposes. Some features are optional and require Android permissions. Read the Privacy Policy
Are institution phone numbers verified?
The directory shows the available review status. You can report incorrect details. Open the directory
How do I submit or correct institution details?
Provide a source for review. Information is reviewed before it is published. Submit a correction
Can I share VenA with neighbours?
Share the public link so others can check their town. An invitation does not grant access to the trial. Share VenA